Tech-forward. People-focused. Personalized CX.
Elevating customer support through human-AI collaboration
Step into a new era of customer support with Unify Services, where the fusion of human expertise and cutting-edge AI technology forms an unmatched support experience. Our unique approach, centered around the collaboration of human agents and Unify AI, redefines the possibilities of outsourcing while maintaining a strong human touch.
About us
Unify Services is a venture-backed enterprise with more than 20 years of customer care and technical support experience. With eight locations in four countries plus a remote workforce, our thousands of agents engage in tens of millions of customer interactions every year.
Our executive team has launched 8 companies and counting, and led multiple IPOs. Our track record speaks for itself, and we're now seeking collaborative partners to further our mission.
At Unify Services
Unify Services and our portfolio of companies stand as pillars of innovation, providing tailored solutions and enhancing customer experiences across the globe. As part of the Unify Services family, GlowTouch shares our vision for unparalleled customer support, leveraging technology and human expertise to unveil the possibilities within the industry. With GlowTouch, we extend our reach and impact, ensuring that clients across diverse industries benefit from our transformative approach.
We bring together the strengths of our dedicated human agents and the innovation of Unify AI, our groundbreaking technological solution, which possesses the remarkable ability to understand the nuances of customer interactions. This deep understanding ensures that every interaction feels natural and empathetic, bridging the gap between customers and support agents. This is a testament to our commitment to delivering customer support that's efficient and tailored to individual needs.
Our AI technology serves as a guiding partner to our human agents. Through real-time insights and suggestions, our system equips our agents with the knowledge and tools to provide swift, accurate solutions. This dynamic interaction empowers our agents to focus on what they do best: understanding customer concerns and delivering personalized assistance.
Unify holdings
Backed by WndrCo, an investment leader, Unify Services is pushing the boundaries and reshaping the core of the customer experience. With a global network of agents harnessing AI and state-of-the-art technology, we are redefining customer experience one interaction at a time.
Join us in reimagining customer support. Explore the limitless potential of Unify Services and experience a partnership that merges human insight with technological innovation.
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